No, Absolutely not. It is your car and your choice as to who repairs it.

Today's factory finishes incorporate multiple layers of pearl and high metallic paints. Harbor Collision has the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicles paint matches.

Yes. just let us know what other work you would like to have done so that we can make the necessary arrangements.

When you're in a collision, you may need a rental car to help you get around until your vehicle is ready. We can help you make an appointment. Insurance companies will only pay for a rental car if you have rental coverage on your policy, or if you are the claimant. Check your policy and/or call your insurance company to find out what your limitations are. We have rental on-site.

If your deductible is not waived, it will be your responsibility to pay Harbor Collision upon delivery. If you are not sure about your deductible, your agent will tell you whether your insurance company has waived your deductible or if you are responsible.

We accept VISA, Master Card, cash and certified bank checks.

Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are pro-rated based on the actual miles on your vehicle.

For the first 30 days after you have body work done, you should wash the vehicle by hand with cool water and a mild car wash solution using a soft cloth or sponge. Always use clean fresh water. Do not use stiff brushes or sponges - they could damage the finish and the surface. Do not "dry wipe" your vehicle. Dry wiping can scratch the finish.  Do not wax.